July 24th, 2023

Registered business name: Apleona UK Ltd
Registration number: 4073907
Place of registration: Reg. Off: C/O Legalinx Limited, 3rd Floor, 207 Regent Street,
London, W1B 3HH, United Kingdom
Registered office address: 5th Floor, City Reach, 5 Greenwich View Place, Tower Hamlets,
London, E14 9NN, United Kingdom
VAT number: GB 6896504 75
Membership details and registration numbers for any trade or professional associations that
the business is a member of:

Environment Accreditation ISO 14001Membership no. 44 104 151765
Health and Safety OHSAS 45001Membership no. 44 126 151765
Quality Assurance ISO 9001Membership no. 44 100 151765
BICSc Certificate Membership no. 16005078
NSI GoldMembership no. 51671
Building Engineering Services Association (BESA) Membership no. HV008249
British Safety CouncilMembership no. S0382310-SE94NS
CHAS RegistrationMembership no. CHAS-0019708
Constructionline Gold Membership no. 75690
Constructionline social valueMembership no. 75690
Constructionline AcclaimMembership no. 75690
F- GasMembership no. REF1011745
Gas Safe Certificate Membership no. 660318
REFCOMMembership no. REE1000497
Waste Carrier LicenceMembership no. CBDU111451
Safe Contractor Membership no. Under Renewal
ICO RegistrationMembership no. ZA087387
FSQSMembership no. 10002489
IWFM Membership no. 0034653
BESAMembership no. HV008294
SIA – ACS certMembership no. 04073907
Q-Mark Fire door MaintenanceMembership no. 2463
NICEIC Membership no. 022042002

Privacy Policy

An overview of data protection

GENERAL INFORMATION

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you
visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information
about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this
copy.

DATA RECORDING ON OUR WEBSITE

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is available under section
“Information Required by Law” on this website.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact
form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information
(e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our
website.

What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse
your user patterns.

What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients and purposes of your archived personal data at any time
without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or
eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by
Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a
complaint with the competent supervising agency.
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For
details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

ANALYSIS TOOLS AND TOOLS PROVIDED BY THIRD PARTIES

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are
performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing
patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to
such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult
our Data Protection Declaration below.
You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.
General information and mandatory information
DATA PROTECTION

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal
data as confidential information and in compliance with the statutory data protection regulations and this Data Protection
Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used
to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data
for. It also explains how, and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to
security gaps. It is not possible to completely protect data against third party access.

INFORMATION ABOUT THE RESPONSIBLE PARTY (REFERRED TO AS THE “CONTROLLER” IN THE GDPR)

The data processing controller on this website is:
Apleona GmbH
An der Gehespitz 50
63263 Neu-Isenburg
Phone: +49 (0) 6102 45-3499 –
E-mail: info@Apleona.com
The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of
and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

REVOCATION OF YOUR CONSENT TO THE PROCESSING OF DATA

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time
any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall
be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

RIGHT TO OBJECT TO THE COLLECTION OF DATA IN SPECIAL CASES; RIGHT TO OBJECT TO DIRECT ADVERTISING (ART.
21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the
processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based
on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection
Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present
compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the
purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the
processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is
affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising
purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

RIGHT TO LOG A COMPLAINT WITH THE COMPETENT SUPERVISORY AGENCY

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the
member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The
right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

RIGHT TO DATA PORTABILITY

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil
a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct
transfer of the data to another controller, this will be done only if it is technically feasible.

SSL AND/OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as
the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection
by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock
icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

INFORMATION ABOUT, BLOCKAGE, RECTIFICATION AND ERADICATION OF DATA

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived
personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have
your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal
data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

RIGHT TO DEMAND PROCESSING RESTRICTIONS

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so,
you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction
of processing applies in the following cases:
In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim.
During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal
data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of
the processing of your data in lieu of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right
to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each
other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing
of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed
only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or
legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
Data protection officer

DESIGNATION OF A DATA PROTECTION OFFICER AS MANDATED BY LAW

We have appointed a data protection officer for our company.
Apleona GmbH
René Raumanns
Konzerndatenschutzbeauftragter
An der Gehespitz 50
63263 Neu-Isenburg
Phone: +49 (0) 6102 45-3810
E-mail: Datenschutz.FS@Apleona.com
Recording of data on our website

COOKIES

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not
contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text
files that are placed on your computer and stored by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies
will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit
our website.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to
accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the
automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.
Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you
want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate
interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies
(e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection
Declaration.

SERVER LOG FILES

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your
browser communicates to us automatically. The information comprises:
The type and version of browser used
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically
error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

CONTACT FORM

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information
provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share
this information without your consent.
Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR).
You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an
informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your
revocation.
The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your
consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have
concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention
periods.

Social media

TWITTER PLUG-IN

We have integrated functions of the social media platform Twitter into our website. These functions are provided by Twitter Inc.,
1355 Market Street, Suite 900, San Francisco, CA 94103, USA. While you use Twitter and the “Re-Tweet” function, websites you visit
are linked to your Twitter account and disclosed to other users. During this process, data are transferred to Twitter as well. We must
point out, that we, the providers of the website and its pages do not know anything about the content of the data transferred and
the use of this information by Twitter. For more details, please consult Twitter’s Data Privacy Declaration at: https://twitter.com/
en/privacy.
The use of Twitter plug-ins is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as
visible as possible on social media.
You have the option to reset your data protection settings on Twitter under the account settings at https://twitter.com/account/
settings.

GOOGLE+ PLUG-IN

Our website and its pages use functions of Google+; the provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA
94043, USA.
Recording and sharing of information: With the assistance of the Google+ button, you can publish information worldwide. The
Google+ button provides you and other users with custom tailored Google content as well as content of our partners. Google saves
the information you have entered for content with +1 as well as information about the website/page you viewed when you clicked
on +1. Your +1 entries may appear as information along with your profile name and your photo on Google services, such as in search
results or in your Google profile or in other locations on websites and ads on the Internet.
Google records information about your +1 activities to improve Google’s services for you and others. To be able to use the Google+
button, you will need a public Google profile, which is visible around the world, which must contain at least the name you have
chosen for your profile. This name is used in conjunction with all Google services. In some cases, this name may also replace another
name you have used when sharing content via your Google account. The identity of your Google profile may be displayed to users
who know your e-mail address or are in possession of other information related to you that identifies you.
Use of the recorded information: Besides the abovementioned purposes of use, the information you provide is also used in compliance
with the applicable Google Data Privacy Policies. Google may potentially publish summary statistics about the +1 activities of its
users or shares this information with users and partners, such as publishers, prospective customers or affiliated websites.
The use of the Google+ plug-in is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being
as visible as possible on social media.

LINKEDIN PLUG-IN

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA
94043, USA.
Any time you access one of our sites that contains functions of LinkedIn, a connection to LinkedIn’s servers is established. LinkedIn
is notified that you have visited our websites with your IP address. If you click on LinkedIn’s “Recommend” button and are logged
into your LinkedIn account at the time, LinkedIn will be in a position to allocate your visit to our website to your user account. We
have to point out that we as the provider of the websites do not have any knowledge of the content of the transferred data and its
use by LinkedIn.
The use of the LinkedIn plug-in is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being
as visible as possible on social media.
For further information on this subject, please consult LinkedIn’s Data Privacy Declaration at: https://www.linkedin.com/legal/
privacy-policy.

GOOGLE ANALYTICS

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of
the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google
server in the United States, where it is stored.
The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator
of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the
operator’s advertising activities.
IP anonymization
On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within
the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior
to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and
abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyse
your use of this website to generate reports on website activities and to render other services to the operator of this website that
are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your
browser shall not be merged with other data in Google’s possession.
Browser plug-in
You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software.
However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent.
Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website
(including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser
plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to the recording of data
You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the
placement of an opt out cookie, which prevents the recording of your data during future visits to this website:
Google Analytics deactivation
For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at:
https://support.google.com/analytics/answer/6004245?hl=en.
Contract data processing
We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German
data protection agencies to the fullest when using Google Analytics.
Archiving period
Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android
advertising ID) will be anonymized or deleted after 14 month. For details please click the following link: https://support.google.com/
analytics/answer/7667196?hl=de

Contact Form 7
Our website uses Contact form 7 to enable form submissions
https://contactform7.com/