Apleona UK is proud to announce that Cleaning Operative, Michelle Sneddon, has been shortlisted for ‘Cleaning Operative of the Year’ at the Cleaning Excellence Awards 2022.
Michelle started working with Apleona UK on an educational facilities management contract in January as an agency employee covering staff sickness. Her impact was immediate, and her rapport was infectious – interacting seamlessly with school pupils, campus staff and classroom teachers. In April, she became a permanent member of the Apleona team, where her confidence really bloomed.
Michelle is disabled with an artificial arm. This has never stopped her from delivering an incredible standard of work, whether on grounds litter picking, cleaning the gym equipment or working dining halls over lunch periods. Teachers, the head principle, and the site facility manager have all acknowledged how delighted they are with Michelle on site.
But earlier this year, Michelle took a tumble on her bike, sustaining a broken wrist.
Despite the pain – and now with one arm in plaster and the other being artificial – Michelle refused to take the day off work, even though it was suggested by Apleona management. In all this, she still maintained a very high level of work, which is true testament to her character.
Michelle said:
“I come to work for the team camaraderie. I love the school and chatting to the pupils. My job is fun and all of this motivates me to come to work every day. If I was at home recuperating, I’d go stir crazy and wallow!”
Beyond this, Michelle offered a solution to our client to flex her working pattern to support the school’s opening and closing hours. She suggested that the team would perform better working out-of-school hours, with no school clubs or late study groups to work around.
Finally, Michelle has been instrumental in training the staff who work after hours and making sure they work to her standards and pay special attention to detail, especially in the key areas where teachers and heads of houses are situated.
The client once again has been delighted with these suggestions to provide a cleaning facilities management service that is flexible around its needs.
Uel Readioff, Regional Cleaning Specialist at Apleona UK, said:
“Michelle is a highly skilled cleaning operative who cares about her role and delivering exceptional results. She creates a lasting customer journey and she couldn’t be more deserving of this nomination.”
Everyone at Apleona UK wishes Michelle success in the upcoming awards, which take place in December.
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